Privacy Policy – Elite Drives Ltd

At Elite Drives Ltd, we are committed to protecting your privacy and handling your personal data in accordance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Elite Drives Ltd is a driveway installation company proudly serving the North East & North Yorkshire, specialising in resin driveways, block paving, and imprint concrete installations.

If you have any questions about this policy, you can contact us at:

+44 7476 961954


What Information We Collect

We may collect the following personal information when you use our website or submit a form:

  • Full name

  • Email address

  • Phone number

  • Postcode

  • Any additional information you provide in your enquiry


How We Use Your Information

We use your information to:

  • Provide you with a quote

  • Contact you regarding your enquiry

  • Arrange consultations or appointments

  • Improve our services


Lawful Basis for Processing

We process your personal data under the following lawful bases:

  • Consent – when you submit your details via our forms

  • Legitimate interests – to respond to your enquiry and provide our services


How Long We Keep Your Data

We will only retain your personal data for as long as necessary to fulfil your enquiry and for legitimate business or legal purposes.


Sharing Your Information

We do not sell or share your personal information with third parties for marketing purposes.

We may share your data with trusted service providers where necessary to deliver our services, and only where appropriate safeguards are in place.


Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.


Your Rights

Under UK data protection law, you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Request transfer of your data

To exercise your rights, please contact us using the details above.


Complaints

If you are unhappy with how we handle your data, please contact us and we will do our best to resolve the issue.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

👉 https://ico.org.uk/make-a-complaint/


Updates to This Policy

We may update this privacy policy from time to time. Please check this page periodically to ensure you are happy with any changes.